Frequently asked

Plain answers to the things people actually ask.

What is ajo, exactly?

Ajo is a rotating savings circle. A group of people contribute the same amount on a regular schedule (daily, weekly, or monthly). Each cycle, one member receives the full pool. The cycle continues until every member has had a payout. It is one of the oldest and most trusted ways Nigerians save.

How is DigAjo different from a bank or a savings app?

A bank holds your money individually. DigAjo helps a circle of people save together — your contributions and your friends' contributions move on the same rhythm, and each member gets a turn at the pool. It is communal saving, with a digital backbone.

Is my money safe?

Yes. Funds sit in a regulated microfinance bank account, not on DigAjo's balance sheet. Every contribution and payout is logged and reconciled daily. You can see the full transaction history of your circle at any time.

What happens if a member misses a contribution?

A small penalty is applied (configurable per circle), and the rest of the circle is notified. If the member continues to miss, they are automatically removed before they can cause a missed payout for someone else. The circle stays intact.

How much does it cost?

A small platform fee on each completed payout (typically 1–2%, set when the circle is created). Plus the standard CBN stamp duty (₦50) on transfers ₦10,000 and above, and the bank charges your bank already charges. No subscription, no hidden fees.

Do I need a bank account to use DigAjo?

You do not need an existing bank account — DigAjo gives you a virtual account number on signup. You can fund it from any Nigerian bank, and withdraw to any Nigerian bank. If you already have a bank, even better — link it and skip a step.

What is KYC and why do I need it?

KYC ("know your customer") is required by the Central Bank of Nigeria for any service that holds money. We collect your BVN or NIN, a passport photo, and a utility bill. This protects you and the circle, and is a legal requirement we cannot bypass.

Can I leave a circle once I have joined?

You can leave before the first payout has been disbursed; your contributions are returned in full. Once payouts have started, you stay until the cycle completes — that is the contract you made with the rest of the circle.

What happens if DigAjo shuts down?

Funds are held at a regulated microfinance bank, not by DigAjo directly. If the platform stops operating, your funds remain in that bank account and are recoverable. We are required by law to maintain a clear separation between operating capital and customer funds.